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terms

your agreement to our terms and policies:-

take notice that by using and/or continuing to use this site, you agree to all our terms and policies herein. all terms and policies stated herein shall collectively form a single binding agreement between you and us (round ages sdn. bhd.), and shall collectively be integral to one another. you further acknowledge and agree that all references and/or definitions used in any one of the terms and/or policies herein shall be applicable to all other remaining terms and/or policies herein.

list of terms and policies:-

terms of use and purchase

purchase of apparel

  1. you acknowledge and agree that all products displayed on this site is subject to product stock availability. due to the nature of e-commerce and online platforms, you acknowledge and agree that there may be discrepancies in the stock availability as listed on this site.
  1. any and all orders and payment shall only be placed and made by you in accordance with the methods that are expressly available on this website. any orders placed by you shall only constitute a valid offer to purchase by you if it is accompanied by the required payment.
  1. all orders placed by you are offers to purchase made by you to us and are subject to our acceptance. your order shall only be regarded as accepted (“accepted order”) upon us sending you the completed order notification e-mail.
  1. in the event that payment has been made by you but your order has not been accepted by us, we will notify you of such non-acceptance by us and your payment will be refunded.
  1. in the event of any non-delivery of your accepted orders that is attributed to us, you agree and acknowledge that you shall have no claim as to any form of damages (whether general, special, incidental, consequential, contemptuous, exemplary, aggravated, or otherwise) and that a refund of the accepted order amount shall be the full and final relief that is adequate and sufficient to fully discharge any and all claims by you. you further acknowledge and agree that we shall be deemed to have no knowledge as to the purpose of you offering to purchase any product from our site (apart from being a consumer) and that any form of damages, losses, and/or costs that may be suffered and/or incurred by you are unforeseeable, too remote, and do not naturally flow from the ordinary course of dealings with us.
  1. you acknowledge and understand that this site is built upon the wordpress and/or woocommerce online platforms. you acknowledge and agree that the transfer of any data as well as security between the aforementioned online platforms with your browsing device (including but not limited to, computer, laptop, tablet, smartphone, and any other device of similar browsing capability) is not within our control that you shall have no claims against us in the event of any transmission of any viruses, malware, and/or similar compromising data between the aforementioned online platforms with your browsing device.
  1. you acknowledge and agree that the appearance of all products may slightly differ from the photographs displayed on this website. you further acknowledge and agree that the size guide as provided in this website shall only be referred to as a general indication of the measurements of the products and that the actual measurements of the product is subject to the actual style of clothing as well as to usual manufacturing tolerances. you hereby agree that you shall have no claim against us whatsoever in the event there are any such minor discrepancies and tolerances with the products appearance and measurements.
  1. you acknowledge and agree that excess colour dyes and/or slight running of colour from fabrics are a usual occurrence in clothing. we suggest that you hand wash your product(s) individually with cold water in order to ensure that all excess colour dyes are washed out and to avoid staining other clothes. you further agree that you shall have no claim against us whatsoever in the event there are any such slight and/or usual running of colour from our products.

delivery

  1. you acknowledge and agree that all deliveries are subject to the genuineness and accuracy of the information that you provide us including, but not limited to, your billing address, shipping address, phone number, and e-mail address. in the event that any of the aforementioned information is not genuine or inaccurate, it may affect our ability to arrange for your delivery.
  1. unless otherwise expressly stated by this website, you agree that the cost of delivery (including all applicable taxes, if any) shall be borne by you separately and is not included in the price of our products. the cost of delivery (including all applicable taxes, if any) can be calculated and viewed in the cart page as well as during the checkout process. in the event of delivery overseas, you may be subjected to further procedures and costs in relation to custom clearance which will need to be handled and paid for by you independently.
  1. you acknowledge and agree that all deliveries made by us are by way of available third party courier services. though we may strive to inform you as to the estimated time of delivery, you acknowledge and agree that we are not in control of the actual delivery process and that we make no representations whatsoever as to the actual time of delivery. you further acknowledge and agree that all manners and methods of delivery are as per the manners and methods practiced by the third party courier service provider and are subject to reasonable delays resulting from vicissitudes of life (such as congestion, festivities, holidays, ordinary working hours, and the like) as well as any flaws, unforeseen circumstances, frustrating events, acts of god, errors, inaccuracies, and/or breaches by such third party courier service provider.
  1. in the event of any non-delivery of your accepted order that is attributed to the third party courier service provider, you acknowledge and agree that any efforts by us to refund your accepted order and/or re-deliver your accepted order to you is strictly an act of goodwill on our part and is no way any form of admission of liability on our part. you further acknowledge and agree that any and all causes of actions that you may have are strictly and solely towards such third party courier service provider.

passing of risk and property 

  1. you hereby acknowledge and agree that all risk upon all products pursuant to your accepted order shall pass to you immediately upon us handing over such goods to the third party courier service provider.
  1. you hereby acknowledge and agree that all property in all products pursuant to your accepted order shall pass to you at the time of you receiving the delivery from the third party courier service provider.

prices and incentives

  1. you hereby acknowledge and agree that though we strive to ensure that the prices of products displayed on this site is accurate, it may be susceptible to human and system errors.
  1. in the event where any accepted order is affected by such a price error, you agree that we shall be entitled to refuse delivery of such accepted order and that you consent to withdraw such accepted order. in such an event, you agree that a refund of the accepted order amount shall be the full and final relief that is adequate and sufficient to fully discharge any and all claims by you.
  1. all product prices displayed on this site are not inclusive of applicable taxes (if any) and delivery costs. All applicable taxes (if any) and delivery costs can be calculated and viewed in the cart page as well as during the checkout process.
  1. from time to time we may offer certain incentives such as coupons, discounts, rebates, free shipping, free gifts, and/or any other incentives pertaining to your purchases with us. you acknowledge and agree that depending on the type of incentive, the same may be subject to stock availability and may only be offered while such stocks are available. you further acknowledge and agree that such incentives are offered by us strictly on a goodwill basis and may be varied, revoked, and/or terminated by us at any time.

intellectual property

  1. you acknowledge and agree that all forms of intellectual property (including, but not limited to, marks, trade marks, copyrights, designs, industrial designs, patents, database rights and/or confidential information, whether the same is registered or unregistered) as displayed, available, accessible, and/or inferred via this site vests and remains as our property.
  1. nothing in the terms herein shall grant you any form of permission, license, and/or rights to use (and in terms of confidential information, to further disclose or put to risk of disclosure) our intellectual property rights.

assignment of rights and liabilities

  1. you hereby agree that all our rights and liabilities pursuant to any accepted order shall be assignable by us to any third party without your consent.
  1. you hereby agree that all of your rights and liabilities pursuant to any accepted order shall not be assignable by you to any third party without our express consent.

severance

  1. in the event where any term herein is invalidated by reason of illegality, you agree that all other remaining terms shall continue to remain in force as if the invalidated term has been severed and do not form part of the terms herein, provided always that the intention of the parties are not defeated.

jurisdiction

  1. you hereby agree that the terms herein shall be governed by the laws of Malaysia and that you hereby irrevocably submit to the exclusive jurisdiction of the Malaysian courts.

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goodwill refund policy

  1. on a strictly goodwill basis, and subject to the terms herein, we allow you to return any product delivered to you for no reason whatsoever, and you will receive a refund of the said product (excluding the delivery shipping costs for you to receive the said product, if any). in the event that you have received your product via free shipping, our delivery shipping cost (in delivering the said product to you) will be deducted from your refund.
  1. you agree that upon the expiry of thirty (30) days from the date that you receive your product, and in the absence of any goodwill refund requests initiated by you within the said thirty (30) days, you shall no longer be entitled to our goodwill refund herein. you further agree that any notification by you for a goodwill refund shall only be regarded as initiated (but not yet performed) upon your compliance with clause 3 below of this goodwill refund policy.
  1. you agree that any and all valid requests for goodwill refunds shall be initiated (but not regarded as performed) by you strictly and solely via the goodwill refund feature expressly available on this site (you may access the feature via the main menu link path returns > goodwill refund). you acknowledge and agree that no other form of requests shall be valid apart from the method as described in this clause. upon your submission of your request, you shall receive an e-mail notification requiring you to perform the steps as stated therein which includes, but is not limited to, you sending (at your own cost) the product back to our prescribed address, in its original packaging, with its original tag still affixed, and together with a print-out of the relevant e-mail notification.
  1. you agree that any and all valid requests for goodwill refunds shall only be regarded as performed by you upon us physically receiving the product in its original packaging, with its original tag still affixed (at our address as expressly notified to you), and together with the print-out of the relevant notification e-mail in accordance with the manner and methods as expressly available on this site and as expressly notified to you.
  1. you agree that all costs for physically returning the product to our prescribed address as notified to you shall be solely borne by you.
  1. once we have physically received your parcel pursuant to your valid goodwill refund request, you acknowledge and agree that we shall verify whether the product delivered to us remains in good, proper, unaltered, and un-tampered condition.
  1. upon our verification that the product delivered to us remains in good, proper, unaltered, and un-tampered condition, we will refund your product (excluding the delivery shipping costs for you to receive the said product, if any). in the event that you have received your product via free shipping, our delivery shipping cost (in delivering the said product to you) will be deducted from your refund.
  1. you acknowledge and agree that any refunds by us pursuant to any request for goodwill refunds are strictly as a gesture of goodwill and do not amount to any form of admission of liability on our part.
  1. in the event where any term herein is invalidated by reason of illegality, you agree that all other remaining terms shall continue to remain in force as if the invalidated term has been severed and do not form part of the terms herein, provided always that the intention of the parties are not defeated.
  1. you hereby agree that the terms herein shall be governed by the laws of Malaysia and that you hereby irrevocably submit to the exclusive jurisdiction of the Malaysian courts.

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size exchange policy

  1. in the event where you have honestly mistakenly purchased a wrong size of any product, we allow you, on a strictly goodwill bases, to request for a product size exchange only once (1), subject to the terms herein. you acknowledge and agree that any acceptance on our part of your request for a size exchange is strictly an act of goodwill on our part and is no way any form of admission of liability on our part.
  1. you agree that upon the expiry of thirty (30) days from the date that you receive your product, and in the absence of any size exchange requests initiated by you within the said thirty (30) days, you shall be deemed to have accepted the said product on an “as is” basis and shall have no further claims against us in relation to the size, quality, condition, workmanship, merchantable quality, compliance with description, and/or fitness for purpose of the said product. you further agree that any request for a size exchange of the relevant product shall only be regarded as initiated (but not yet performed) upon your compliance with clause 3 below of this size exchange policy.
  1. you agree that any and all valid requests for any size exchange shall be initiated (but not regarded as performed) by you strictly and solely via the size exchange feature expressly available on this site (you may access the feature via the main menu link path returns > size exchange). you acknowledge and agree that no other form of requests shall be valid apart from the method as described in this clause. upon your submission of your request, you shall receive an e-mail notification requiring you to perform the steps as stated therein which includes, but is not limited to, you sending (at your own cost) the intended product to be exchanged back to our prescribed address, in its original packaging, with its original tag still affixed, and together with a print-out of the relevant e-mail notification.
  1. you agree that any and all valid requests for any size exchange shall only be regarded as performed by you upon us physically receiving the intended product to be exchanged in its original packaging, with its original tag still affixed (at our address as expressly notified to you), and together with the print-out of the relevant notification e-mail in accordance with the manner and methods as expressly available on this site and as expressly notified to you.
  1. you agree that all costs for physically returning the intended product to be exchanged to our prescribed address as notified to you shall be solely borne by you.
  1. once we have physically received your parcel pursuant to your valid size exchange request, you acknowledge and agree that we shall verify whether the product delivered to us remains in good, proper, unaltered, and un-tampered condition.
  1. upon our verification that the product delivered to us remains in good, proper, unaltered, and un-tampered condition, we will initiate the delivery of an exchange product of your requested size to you.
  1. you further acknowledge and agree that any size exchange is subject to replacement stock availability. in the event where replacement stock is not available, you agree that, at our sole and full discretion and as a gesture of goodwill, we may offer you other alternative solutions that may be available from time to time. you agree that no efforts on our part to offer you such alternative solutions shall amount to any form of admission of liability on our part.
  1. in the event where any term herein is invalidated by reason of illegality, you agree that all other remaining terms shall continue to remain in force as if the invalidated term has been severed and do not form part of the terms herein, provided always that the intention of the parties are not defeated.
  1. you hereby agree that the terms herein shall be governed by the laws of Malaysia and that you hereby irrevocably submit to the exclusive jurisdiction of the Malaysian courts.

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damaged return policy

  1. in the event where any product delivered to you contains any defect and/or damage that is solely attributed to us, you shall be entitled to request for a product replacement, subject to the terms herein. you hereby agree that a replacement of the said product shall be the full and final relief that is adequate and sufficient to fully discharge any and all claims by you.
  1. you agree that upon the expiry of thirty (30) days from the date that you receive your product, and in the absence of any damaged return requests initiated by you within the said thirty (30) days, you shall be deemed to have accepted the said product on an “as is” basis and shall have no further claims against us in relation to the size, quality, condition, workmanship, merchantable quality, compliance with description, and/or fitness for purpose of the said product. you further agree that any notification by you of any alleged defect and/or damage of the relevant product shall only be regarded as initiated (but not yet performed) upon your compliance with clause 3 below of this damaged return policy.
  1. you agree that any and all valid requests for damaged returns shall be initiated (but not regarded as performed) by you strictly and solely via the damaged return feature expressly available on this site (you may access the feature via the main menu link path returns > damaged return). you acknowledge and agree that no other form of requests shall be valid apart from the method as described in this clause. upon your submission of your request, you shall receive an e-mail notification requiring you to perform the steps as stated therein which includes, but is not limited to, you sending (at your own cost) the allegedly defective and/or damaged product back to our prescribed address, in its original packaging, with its original tag still affixed, and together with a print-out of the relevant e-mail notification.
  1. you agree that any and all valid requests for damaged returns shall only be regarded as performed by you upon us physically receiving the allegedly defective and/or damaged product in its original packaging, with its original tag still affixed (at our address as expressly notified to you), and together with the print-out of the relevant notification e-mail in accordance with the manner and methods as expressly available on this site and as expressly notified to you.
  1. you agree that all costs for physically returning the allegedly defective and/or damaged product to our prescribed address as notified to you shall be solely borne by you.
  1. once we have physically received your parcel pursuant to your valid damaged return request, you acknowledge and agree that we shall verify the genuineness of your request as to whether such alleged defect and/or damage actually exists and as to whether such actual defect and/or damage is solely attributed to us (provided always that there has been no other additional damage, alteration, and/or tampering that is not attributed to us). in the event that the alleged defect and/or damage does not exist, and/or is not solely attributed to us, you agree that you shall not be entitled to any further claims against us and you shall collect the related product back from us at your own cost.
  1. upon our verification that the alleged defect and/or damage actually exists and is solely attributed to us, you agree that a replacement of the product concerned shall be the full and final relief that is adequate and sufficient to fully discharge any and all claims by you.
  1. you further acknowledge and agree that any product replacement is subject to replacement stock availability. in the event where replacement stock is not available, you agree that a refund of the affected product (including any delivery shipping costs borne by you to receive the affected product, if any) concerned shall be the full and final relief that is adequate and sufficient to fully discharge any and all claims by you.
  1. in the event where any term herein is invalidated by reason of illegality, you agree that all other remaining terms shall continue to remain in force as if the invalidated term has been severed and do not form part of the terms herein, provided always that the intention of the parties are not defeated.
  1. you hereby agree that the terms herein shall be governed by the laws of Malaysia and that you hereby irrevocably submit to the exclusive jurisdiction of the Malaysian courts.

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privacy policy

  1. you acknowledge and agree that in order for us to be able to accept any orders and payment made and placed by you, as well as to arrange for the delivery of any of your accepted orders, we will require, amongst other things and not limited to, your following personal information:-

a) your name;

b) your email address;

c) your phone number;

d) your billing address; and

e) your shipping address;

(hereinafter collectively referred to as your “personal information“).

  1. you acknowledge and understand that the online security and storage of your personal information is handled by the wordpress and/or woocommerce online platforms utilized by this site and is not within our control and that you shall have no claims against us in the event of any online security breach in relation to your personal information.
  1. you hereby consent and agree to us collecting, analysing, processing, and retaining your personal information for the purposes as stated in clause 1 above of this privacy policy as well as for our accounting, taxation, and record keeping purposes. you further consent and agree to us sharing your personal information to third party service providers solely for the purposes of fulfilling the acts and purposes referred to in this clause.
  1. in the event that you register an account with us or sign up for our newsletter (though an account registration is not required to perform any valid transactions on our site), and in addition to clause 3 above of this privacy policy, you further consent and agree to us using your personal information to direct and/or send dedicated marketing materials (whether via email, messaging, social media, and/or any other media and/or platforms) to you pertaining to the products as displayed on this site.
  1. your account information can be edited via your account dashboard.
  1. in the event where any term herein is invalidated by reason of illegality, you agree that all other remaining terms shall continue to remain in force as if the invalidated term has been severed and do not form part of the terms herein, provided always that the intention of the parties are not defeated.
  1. you hereby agree that the terms herein shall be governed by the laws of Malaysia and that you hereby irrevocably submit to the exclusive jurisdiction of the Malaysian courts.

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cookie policy

  1. you hereby acknowledge and agree that for the purposes of improving your user experience and to perform transactions on this site, your personal information may be stored by cookies used on this site. you hereby consent to the use of such cookies on this site. you further acknowledge and understand that the operation of all cookies are handled by the wordpress and/or woocommerce platforms that this site is built upon and that we do not have any control over such operations.
  1. in the event where any term herein is invalidated by reason of illegality, you agree that all other remaining terms shall continue to remain in force as if the invalidated term has been severed and do not form part of the terms herein, provided always that the intention of the parties are not defeated.
  1. you hereby agree that the terms herein shall be governed by the laws of Malaysia and that you hereby irrevocably submit to the exclusive jurisdiction of the Malaysian courts.​

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