request for damaged return

Hi there. If you have received a damaged product, you may initiate a request for a product replacement here within thirty (30) days from the date that you receive your product.

You will then receive an email containing further instructions regarding your request. Please note that all damaged return requests are subject to our damaged return policy as seen in our terms and policies.

Thank you.

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Delivery

Free shipping for all orders within Malaysia.

West Malaysia – 2 to 3 days.

East Malaysia – 2 to 6 days.

Singapore – 2 to 4 days.

Returns and Exchanges

Change your mind about your purchase? Goodwill refunds can be requested within 30 days here.

Need to change your size? Size exchanges can be requested within 30 days here.

Need to exchange a defective product? Damaged returns can be requested within 30 days here.